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Courier delays
Please note that during holidays season there might be delivery delays, due to courier services excessive workload. Thank you for your understanding!
Courier delays
Please note that during holidays season there might be delivery delays, due to courier services excessive workload. Thank you for your understanding!
This Privacy Policy covers all personal data of visitors / users / members collected by the website clachic.gr, during a visit and use of its services. Also, this contract covers the conditions of collection, processing and management of personal data of visitors / users / members from clachic.gr to any companies associated with it. This agreement does not cover in any case the between the visitors / users / members of clachic.gr and any services that are not subject to the control and / or ownership of clachic.gr.
Given the nature and volume of the Internet, under any circumstances clachic.gr is not responsible for any kind of damage suffered by the visitor / user of the pages, services, options and contents, which he proceeds on his own initiative and with the knowledge of terms of this.
Cookies are small text files that internet browsers store on the hard drive of each visitor / user. The clachic.gr website uses cookies for optimal functionality and navigation experience of the visitor / user, and more specifically:
The visitor / user of the clachic.gr website can at any time set which of the cookies he accepts as active from Cookies Options (bottom of the page), except from the group "Essential" which always remains active for the proper functionality of the website. However, by accepting all, the best navigation experience is ensured.
Upon entering our website, the following information is automatically sent by your device browser:
This information is used solely for the purpose of maintaining the security of our website and the server where it is hosted.
Depending on the way you choose to use the clachic.gr website, there are some other cases where we will need to collect your personal data:
We will not pass on your personal information to a third party partner, except for the absolutely necessary information that may need to be shared:
If at any time you wish this information to be deleted after the completion of your purchase, please send us a request from our contact form.
You have the right to know if we hold personal information about you, what it is and to request a copy of it. If you have created an electronic profile on clachic.gr you can immediately exercise this right through your account. Alternatively you can send us a request from the contact form using the subject "Information about personal data". It is necessary that the e-mail address of sending the request is with the email of your registration as a customer or with the email that you stated in your orders. Upon receipt of the request we will send you the information we have about you.
You have the right to request the correction your personal data if it is inaccurate, incomplete or out of date. If you have created an electronic profile on clachic.gr you can immediately exercise this right through your account. Alternatively you can send us a request from the contact form using the subject "Correction of personal data". It is necessary that the e-mail address of sending the request is with the email of your registration as a customer or with the email that you stated in your orders. Upon receipt of the request we will make the changes to your details.
You have the right to request the deletion of the data we hold about you, with the exception of what we are required to maintain in accordance with the law or for lawful business purposes, as defined by law. If you have created an electronic profile on clachic.gr you can immediately exercise this right through your account. Alternatively you can send us a request from the contact form using the subject "Deletion of personal data". It is necessary that the e-mail address of the request is with the email of your registration as a customer or with the email that you stated in your orders. Upon receipt of the request we will proceed with the deletion of your data.
You have the right to request from us to provide you with a copy of your personal data in an electronically readable form and/or to send this file to a third party who you will indicate to us for the provision of corresponding services.
In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (Alternative Dispute Resolution) process is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase made from clachic.gr, he can initiate the ADR procedure through the single EU-wide platform for online dispute resolution (platform ODR) available here.
We are bound to keep your data for 1 year. To keep them more than this period or to delete your data at any time, you can send us a request from the contact form using the subject "Keep my data" or "Delete my data". It is necessary that the e-mail address of the request is with the email of your registration as a customer or with the email that you stated in your orders. Upon receipt of the request we will proceed with the necessary actions.
You can contact the Data Protection Officer of clachic.gr by phone at 0030 2102850577 or electronically, by sending a request from the contact form using the subject "To the attention of the data protection officer", and we will proceed to any required action under the conditions and within the time limits set by law.
clachic.gr may include links to other websites which are not controlled by clachic.gr but by third parties (natural or legal persons). In no case is clachic.gr responsible for the Terms of Protection of the Personal Data of the visitors / users that these parties follow.
The IP address through which the visitor's / user's PC has access to the Internet and then to clachic.gr is kept for technical reasons and is used exclusively for the collection of statistics and the application of security policies.
The processing of the personal data of the visitor / user of the services of clachic.gr is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation on protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA).
These terms are given the rapid development of technology and particularly the Internet and existing - though not fully developed - of legal regulations on these issues. in this context , any changes will be subject to this section. in any case clachic.gr reserves the right to change the terms of protection of personal data on information of visitors / users and within the existing or potential legal framework. If a visitor / user does not agree with the terms of protection of personal data provided herein should not use the services of clachic.gr.